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Customer Service Information
Privacy Policy - Crozier Studio does not use or disclose personal information about any client.
We do not use client information for purposes of solicitation, advertising, unsolicited e-mail or spamming, harassment, invasions of privacy or other objectionable conduct.
 
Refund and Return policy - If you don't like it, return it in like-new condition within 30 days. We will refund the purchase price of the item. Buyer pays all shipping and will purchase return shipping insurance for the full purchase price.
 
Shipping Policy - Prepaid items are shipped USPS unless otherwise direcetd.
 
E-mail notifications- We notify customers who want to be notified, about studio activities, events and web site changes. We do not add e-mail addresses to the studio e-mail list without approval. If we are notified that anyone wishes to have their e-mail address removed from the studio e-mail list, they will removed.
 
Credit card purchases - We do not accept credit cards.
 
Forms of payment - We accept personal checks, money orders and cashiers checks. For established customers who pay by checks, shipment of in-gallery pieces will be within 7 days of receipt of order. For new or one-time customers who use checks, shipment will be delayed until 7 days after the check is deposited.
 
Established Customers - Established customers are customers who have a history of five or more individual purchases.
 
Special orders - We no longer make special orders.
 
Breakage - Serving vessels are oven safe, microwave safe, dishwasher safe and lead free. Vessels designed for oven and microwave use are guaranteed against breakage in oven or microwave for 90 days from purchase date. Breakage due to heating on oven top, direct flame, dropping or misuse is not covered.
 
Commission artwork - we no longer do commission artwork.
 
Copyright - This web site is the intellectual property of Marvin Crozier. Art work, Sunstones, printed material and pottery created by Marvin Crozier may not be reproduced in any form without the written permission of Marvin Crozier.