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Customer
Service Information
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Privacy Policy
- Crozier Studio does not use or disclose personal information
about any client.
We do not use client information for purposes of solicitation,
advertising, unsolicited e-mail or spamming, harassment, invasions
of privacy or other objectionable conduct. |
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Refund and Return policy
- If you don't like it, return it in like-new condition within
30 days. We will refund the purchase price of the item. Buyer
pays all shipping and will purchase return shipping insurance
for the full purchase price. |
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Shipping Policy - Prepaid
items are shipped USPS unless otherwise direcetd. |
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E-mail notifications-
We notify customers who want to be notified, about studio activities,
events and web site changes. We do not add e-mail addresses
to the studio e-mail list without approval. If we are notified
that anyone wishes to have their e-mail address removed from
the studio e-mail list, they will removed. |
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Credit card purchases
- We do not accept credit cards. |
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Forms of payment -
We accept personal checks, money orders and cashiers checks.
For established customers who pay by checks, shipment of in-gallery
pieces will be within 7 days of receipt of order. For new or
one-time customers who use checks, shipment will be delayed
until 7 days after the check is deposited. |
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Established Customers
- Established customers are
customers who have a history of five or more individual purchases. |
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Special orders -
We no longer make special orders. |
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Breakage - Serving
vessels are oven safe, microwave safe, dishwasher safe and lead
free. Vessels designed for oven and microwave use are guaranteed
against breakage in oven or microwave for 90 days from purchase
date. Breakage due to heating on oven top, direct flame, dropping
or misuse is not covered. |
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Commission artwork -
we no longer do commission artwork. |
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Copyright - This
web site is the intellectual property of Marvin Crozier. Art
work, Sunstones, printed material and pottery created by Marvin
Crozier may not be reproduced in any form without the written
permission of Marvin Crozier. |
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